Why Choose USpree
Premium & Hassle-Free Service
USpree provides a complete USA-to-Bangladesh personal shopping and international delivery experience. We handle the entire process for you — purchasing products from trusted U.S. retailers, international shipping, customs handling, and final delivery anywhere in Bangladesh.
USpree operates as a personal shopping and international shipping service, purchasing products from third-party retailers on behalf of customers.
Authentic U.S. Products
At USpree, we focus on providing genuine products sourced from official U.S. retailers and authorized sellers.
We do not purchase from unauthorized sellers, replica suppliers, or unreliable sources. Every product is carefully selected to help ensure customers receive authentic U.S. products.
Smart U.S. Tax Savings
Depending on the product and shipping location, USpree may use different U.S. fulfillment locations to help customers save more.
For eligible purchases shipped through locations without sales tax, customers may benefit from reduced overall costs.
(Some retailers may apply sales tax according to their own policies.)
Bangladesh Customs Handling
For most eligible consumer products, Bangladesh customs handling is included as part of the USpree service.
Certain products, including some high-value electronics or regulated items, may require additional government charges. If any additional charge applies, USpree will inform the customer before purchase whenever possible.
Delivery Time
Estimated delivery time: 15–30 days
Delivery time begins after the shipment leaves the United States.
Delivery timelines may vary due to airline schedules, customs processing, weather conditions, holidays, or other international logistics factors.
Final delivery in Bangladesh is completed through trusted local courier services.
Transparent Pricing
USpree follows a simple and clear pricing structure.
Customers receive the total cost before purchase approval. We do not add hidden charges after confirmation.
Delivery Delay Protection
USpree works to deliver orders within the estimated timeframe. In rare cases where delays occur beyond the expected delivery period, USpree provides automatic compensation based on the delay:
If delivery is delayed beyond the estimated delivery date: 50% of the service fee will be refunded.
If delivery is delayed more than 7 additional days: 100% of the service fee will be refunded.
If delivery is delayed 14 days or more beyond the expected timeframe: USpree will provide additional compensation or a full refund review depending on the situation.
Compensation applies only to delays caused by international shipping or USpree processing. Delays caused by customs inspections, government restrictions, incorrect customer information, or circumstances outside USpree’s control may not qualify.
Order Cancellation
Before Purchase
Customers may cancel their order and receive a full refund before USpree purchases the product.
After Purchase
Once the product has been purchased, cancellation may be possible depending on the retailer’s return policy. Any applicable store return fees, shipping costs, or service charges may apply.
Protection Plan (Optional Insurance)
Customers may choose an optional Protection Plan for additional coverage.
With the Protection Plan:
Coverage is available for eligible issues such as missing items, shipping damage, or incorrect items.
Claims must be reported within 24 hours of delivery.
Customers must provide clear photos of the product, packaging, and shipping label.
USpree includes basic coverage for eligible shipments. Additional protection may be available for higher-value orders.
Incorrect or Damaged Items
If a customer receives an incorrect or damaged item, it must be reported within 24 hours of delivery.
USpree will review the situation and work to find the best possible solution, including contacting the retailer, manufacturer, or shipping provider when applicable.
Resolution depends on retailer policies, manufacturer policies, and the circumstances of each case.
Returns After Delivery
Customers may request a return or issue resolution within 24 hours after receiving their order.
USpree will review the case and try to find the best possible solution. However, refunds are not guaranteed and depend on retailer policies, product condition, shipping costs, and other circumstances.
Manufacturer Defects & Warranty
Products with manufacturer defects may be eligible for official brand warranty support.
USpree may assist customers with warranty claims or retailer communication when possible. Final decisions are made by the original retailer or manufacturer.
Customs & International Shipping Situations
International shipments are subject to customs regulations and airline policies.
If a shipment is delayed, inspected, or held by Bangladesh customs, USpree will assist customers and handle the situation according to applicable regulations.
Dropshipping & International Forwarding Service
USpree also offers a dropshipping and international forwarding service for customers who purchase products directly from U.S. stores, suppliers, or marketplaces.
Customers can send their products to our U.S. receiving location, and USpree will handle the international shipping process and delivery to Bangladesh.
Our forwarding service includes:
Receiving products from U.S. retailers, suppliers, or personal purchases.
Package inspection when possible.
Repacking and consolidation of multiple packages into one shipment.
International shipping and final delivery support in Bangladesh.
This service is ideal for individuals, businesses, and resellers who want to purchase products from the United States and ship them to Bangladesh without managing international logistics.
Dropshipping Shipping Terms
No service fee is charged for dropshipping shipments.
Shipping charges are calculated based on package weight.
Minimum shipment weight requirement applies.
Customers are responsible for ensuring their products are allowed for international shipping.
USpree may assist with repacking and consolidation to help optimize shipping efficiency.
No service fee is charged for dropshipping shipments.
Shipping charges are calculated based on package weight.
Minimum shipment weight requirement applies.
Customers are responsible for ensuring their products are allowed for international shipping.
USpree may assist with repacking and consolidation to help optimize shipping efficiency.
USpree handles the shipping process with care; however, product quality, authenticity, warranty coverage, and retailer-related issues remain the responsibility of the original seller.
Secure Payments
USpree accepts secure payments through trusted payment gateways in supported currencies, including BDT and USD.
Important Notice
USpree purchases and ships products on behalf of customers from third-party retailers.
Product availability, pricing, packaging, warranty coverage, and return approvals are controlled by the original retailer or manufacturer.
USpree is committed to providing reliable service and customer support but cannot guarantee decisions made by third-party retailers, manufacturers, airlines, or government authorities.
Customer Support
For any questions or assistance: