Shipping & Insurance Policy
Last Updated: August 2026
1. International Shipping Process
USpree provides structured cross-border shipping services from the United States to Bangladesh.
Our services include:
• Purchasing products from official U.S. retailers and authorized sellers
• Receiving products at USpree’s U.S. location
• Package handling, repacking, and consolidation when required
• International cargo coordination
• Customs processing support in Bangladesh
• Nationwide delivery through trusted Bangladesh delivery partners
USpree may use different U.S. receiving locations depending on product type, shipping requirements, and operational needs.
Estimated delivery time:
15–30 days after shipment departure from the United States.
Delivery timelines may vary due to:
• International cargo schedules
• Customs processing
• Weather conditions
• Government regulations
• Global logistics disruptions
• Courier operations
USpree works to minimize delays but is not responsible for delays caused by circumstances outside its reasonable control.
2. Final Delivery in Bangladesh
After international shipment arrival and necessary processing, final delivery is completed through USpree’s trusted local delivery partners in Bangladesh.
USpree ensures:
• Proper shipment handling
• Delivery information verification
• Coordination with local delivery partners
• Customer support throughout the delivery process
Customers must provide accurate delivery information and remain available to receive their shipment.
USpree offers nationwide delivery and Cash on Delivery (COD) service across Bangladesh.
Repeated failed delivery attempts, incorrect customer information, or customer refusal to accept delivery may result in additional charges or loss of advance payment.
3. Shipping Protection & Insurance
Standard Shipping Protection
USpree provides basic protection coverage for eligible shipments.
All eligible shipments include complimentary coverage up to $100.
Standard protection may cover eligible transit-related issues according to USpree’s protection terms.
Optional Shipping Insurance
Customers may purchase additional shipping protection for higher-value orders.
Optional Insurance Premium:
5% of declared product value
Maximum coverage:
Up to $2,000 per shipment
Coverage may include:
• Loss during international transit
• Damage during international transit
• Theft during international transit
Coverage applies only according to the selected protection plan.
Insurance generally covers the declared product value only. Shipping charges, service fees, customs charges, and other additional costs are not covered unless specifically stated.
4. Insurance Claim Process
If optional insurance was purchased, customers must submit claims within:
24 hours of delivery confirmation.
Customers must provide:
• Claim notification
• Photos or videos showing the issue
• Proof of product value
• Order information
• Shipment details
Claims submitted after the required timeframe may not be eligible for review.
USpree will review each claim and may coordinate with shipping partners when necessary.
If a claim is approved, USpree may provide:
• Reimbursement according to applicable coverage, or
• Product replacement where available
Final decisions are based on submitted documentation and verification.
5. Product Delivery Inspection
Customers should inspect their package after delivery.
If there is any issue with the order, customers must contact USpree within:
24 hours of delivery.
Customers should provide:
• Package photos
• Product photos
• Order details
• Description of the issue
USpree will review the case and work toward the best possible solution.
6. Dropshipping & Forwarding Shipping
USpree provides forwarding and dropshipping support for individuals, businesses, and resellers.
Services include:
• Receiving products in the United States
• Package verification when possible
• Repacking
• Consolidation
• International shipping to Bangladesh
For forwarding orders, customers are responsible for product selection, seller issues, warranty claims, and product authenticity unless USpree purchased the product on their behalf.
7. Restricted Items
To comply with U.S. export regulations, Bangladesh import laws, airline rules, and courier requirements, USpree does not ship prohibited items, including:
• Weapons, ammunition, or explosives
• Illegal drugs or controlled substances
• Alcohol or tobacco products
• Hazardous materials
• Live animals
• Counterfeit or replica products
• Cash or prohibited financial items
• Any item restricted by U.S. or Bangladesh law
Some products may require additional approval before shipment.
USpree reserves the right to refuse or cancel orders containing restricted items.
Customers are responsible for ensuring requested products comply with applicable regulations.
8. Policy Updates
USpree may update or modify this Shipping & Insurance Policy at any time to maintain service quality, improve operations, and comply with regulations.
Updates will be reflected by revising the “Last Updated” date.
Contact Us
For questions or support:
Email: [email protected]
Website: uspree.shop